The Long Table
Staff and service users around one table mapping a day in the life, step by step, sticky notes welcome.
Exploring · half day · in person or online
Gatherings · co-design workshops
Posters on the dock wall
Formats for working things out together. No dates here: each gathering is arranged with you. Filter by the kind of session you need.
Problem Swap
Each team names the problem they think matters most, then argues for someone else's. Surprisingly clarifying.
Exploring · 90 minutes
Paper Stall
Sketching screens on paper together, then choosing two ideas to turn into clickable prototypes.
Making · half day
Words First
Rewriting a form or letter in plain English, line by line, with the people who read it.
Making · 2 hours
Open Stall
Visitors try a prototype while we watch quietly and take notes. Short, informal, very revealing.
Testing · sessions of 30 minutes
Closing Lap
Walking through a nearly-finished service end to end before launch, catching the last rough edges.
Testing · 2 hours
These are illustrative formats; the right gathering depends on your project. Ask about one on the noticeboard.