Stalls · services
Under the awnings
Four stalls, four kinds of work. Each one lists what you would leave with and what we would ask you to bring.
Web apps
Small, focused web applications for organisations that serve the public or run on tight teams. We favour plain, fast pages that work on old phones and patchy signal.
- Booking and referral tools
- Internal case or stock tracking
- Self-service checks for the public
You leave with
A working app, its source code, and notes on how it is hosted.
Bring along
Who uses it, what they do today, and what "better" looks like.
Research
Conversations, observation and quick prototypes tested with real users. The aim is to build the right thing before building the thing right.
- Interviews with service users and staff
- Clickable prototypes for early testing
- Plain-language findings you can share
You leave with
A short write-up of what was learned and what to try next.
Bring along
Access to a few people willing to talk.
Data & forms
Many services run on emailed spreadsheets and PDF forms. We redesign those flows into structured online forms with records your team can search.
- Form redesign in plain English
- Moving existing records across carefully
- Simple exports and reports
You leave with
Forms people can finish, and data you can trust.
Bring along
Copies of the current forms and a sample of the records.
Aftercare
Launch is opening night, not closing time. Aftercare covers updates, security patches and small improvements based on how people use the service.
- Dependency and security updates
- Fixes reported by your team
- Periodic check-ins on what to improve
You leave with
A service that keeps working, with a clear record of changes.
Bring along
Who to contact when something looks wrong.
Want one of these? Pin a note on the noticeboard